Ping An Honored at Efma-Accenture Innovation in Insurance Awards 2022 for Reinventing the Customer Experience

HONG KONG Y CARRY OFF, June 22, 2022 /PRNewswire/ — Ping An Insurance coverage (Group) Firm of PorcelainLtd. (hereinafter “to make Ping” or the “Group”, HKEx:2318; SSE:601318) is happy to announce that Ping a life has gained the World Bronze Award for Reimagining the Buyer Expertise on the Efma-Accenture Innovation in Insurance coverage Awards 2022 with its “Clever Visiting Assistant – AI Assembly Platform”. Ping a life is the one Chinese language firm among the many award winners, demonstrating its excellent efficiency in digital transformation

constructed with Ping An’s patented synthetic intelligence (AI) know-how, the “Good Customer Assistant – AI Assembly Platform” has been utilized in a variety of enterprise eventualities, together with agent recruitment, good coaching, and digital gross sales administration, to Absolutely help the agent group to hold out recruiting, coaching and advertising and marketing administration.

Within the technique of recruiting brokers, the AI ​​Interview software can determine multi-dimensional info of potential brokers via clever dialog recognition and generate interview experiences, saving a number of labor and interview prices. From March 2022AI Interview supported 17.98 million interviews over 2.76 million hours.

Within the agent coaching session, AI Coaching simulates actual gross sales practices and improves brokers’ gross sales methods via interplay with robots and receiving coaching suggestions. From March 2022AI Coaching delivered 830.5 million coaching classes.

In show advertising and marketing, the software gives brokers with options together with real-time Q&A with chatbots, clever chat help, and chat summaries. As well as, it additionally helps the group of large-scale on-line seminars and conferences, which may host as much as 300 individuals, making it the primary of its type within the insurance coverage trade. In 2021, the platform facilitated greater than 70,000 on-line product launch conferences, with a median month-to-month assembly time of greater than 150,000 hours.

to make Ping continues to advance its life insurance coverage reform and strengthen its core competitiveness. Guided by the Group’s “Finance + Know-how” technique, Ping a life will proceed to discover methods to facilitate the seamless integration of know-how and enterprise and promote modern applied sciences and options in advertising and marketing, companies and danger administration.

The Efma–Accenture Insurance coverage Innovation Awards had been launched by Efma and Accenture in 2016. Efma is a worldwide non-profit group established by banks and insurance coverage firms to help the event of the trade. Accenture is a number one world skilled companies firm. The award acknowledges probably the most modern tasks, initiatives and concepts in insurance coverage worldwide.

This yr, the competitors acquired 398 excellent tasks from 44 international locations and greater than 250 insurance coverage organizations from all over the world. Europe, North Americaand the Pacific Asia. Internationally famend insurers participated, akin to AXA de FranceAllianz of Germanyand Discovery of South Africa.

TSuccessful tasks are independently voted on by a panel of world trade consultants.

About pinging a bunch

Ping an insurance coverage firm (group) of PorcelainLtd (“to make Ping“) strives to develop into a number one retail monetary companies group on this planet. With greater than 223 million retail prospects and nearly 657 million Web customers, to make Ping It is among the largest monetary companies firms on this planet. to make Ping focuses on two broad domains of exercise, “built-in finance” and “well being”, masking the availability of economic and healthcare companies via its built-in monetary companies platform and ecosystems in monetary companies, healthcare, auto companies and good metropolis companies. The “finance + know-how” and “finance + ecosystem” methods goal to supply prospects and Web customers with modern and easy services and products utilizing know-how. What from China first inventory insurance coverage firm, to make Ping is dedicated to sustaining the very best requirements of company reporting and company governance. The Group is listed on the inventory exchanges of Hong Kong Y Carry off. to make Ping ranked sixth on the Forbes World 2000 listing in 2021 and ranked sixteenth on the Fortune World 500 listing in 2021.

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SOURCE Ping An Insurance coverage Firm (Group) of PorcelainLtd.

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